How To Locate Your Serial Number

If you’re registering your headphones for warranty, or filing a claim, you’re going to need your serial number. Your serial number is 12 numbers long and will begin with your headphone model number. For example, if you have Trekz Titanium, your serial number will begin with a 600; if you have Bluez 2S, your serial number will begin with a 500.

Your serial number can be found in two places: on the bottom of the headphone box, or on the warranty claim card that comes with the accessories inside the box. The serial number will not be visible on the headphones themselves.

Don’t have your serial number? Serial number already in use? Please contact our Customer Happiness Team at