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How To Register Your Headphones For Warranty

April 11, 2017

While you’ll probably never need to cash in on your two-year warranty, we always encourage our customers to register their headphones the day they receive them - just in case! Here are a few things you’re going to need:

  • Your basic contact information (like your name and address)
  • Your basic product information (like the headphone model and color)
  • Your serial number (located on the bottom of the box or on your warranty claim card)
  • Your proof of purchase (receipt, order confirmation email, or bank statement)

You can register your headphones here: https://warranty.aftershokz.com/RegistrationForm.aspx

Not sure which address you should use? Choose where you’ll want your headphones to ship should you need to receive a replacement. If you’re located in US or Canada, your replacement will be sent through the postal service.

Once you complete your registration, you’ll be given a registration code. Keep this code in a safe place, as you’ll need it to file a warranty claim.

Having trouble registering your headphones? Our team is happy to help! Please contact our Customer Happiness Team at hello@aftershokz.com






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Size Chart

Step 1

PRINT SIZING TOOL

Important: make sure your printer is scaled to 100% on a standard 8.5” x 11” page.


Step 2

Cut out the measuring tool using the dotted line as a guide.


Step 3

Hold the left side (L) behind your left ear and stretch the tool across the back of your head (toward your right ear).


Step 4

If the white section of the sizing tool is touching your right ear, choose Trekz Titanium Mini.

If the the orange section of the sizing tool is touching your right ear, choose Trekz Titanium.