While you’ll probably never need to cash in on your two-year warranty, we always encourage our customers to register their headphones the day they receive them - just in case! Here are a few things you’re going to need:
You can register your headphones here: https://warranty.aftershokz.com/RegistrationForm.aspx
Not sure which address you should use? Choose where you’ll want your headphones to ship should you need to receive a replacement. If you’re located in US or Canada, your replacement will be sent through the postal service.
Once you complete your registration, you’ll be given a registration code. Keep this code in a safe place, as you’ll need it to file a warranty claim.
Having trouble registering your headphones? Our team is happy to help! Please contact our Customer Happiness Team at email@example.com
AfterShokz CMO Kim Fassetta is training to conquer her very FIRST Marathon - the 2018 Honolulu Marathon. But, she’s not doing it alone. We’ve teamed up with our friends at BibRave to give Kim a partner in crime, BibRave Director of Accounts and 7-time Marathoner, Andy Wallace. And we want you along for the ride.
Important: make sure your printer is scaled to 100% on a standard 8.5” x 11” page.
Cut out the measuring tool using the dotted line as a guide.
Hold the left side (L) behind your left ear and stretch the tool across the back of your head (toward your right ear).
If the white section of the sizing tool is touching your right ear, choose Trekz Titanium Mini.
If the the orange section of the sizing tool is touching your right ear, choose Trekz Titanium.