FREE SHIPPING

FREE SHIPPING

Where To Get Help

August 03, 2017

Whether you need assistance setting up your new Trekz Titanium, or you’re wondering if your trusty old Bluez 2 will pair to your new iPhone 7, AfterShokz Customer Happiness Team is here to help you make your bone conduction headphones your new BFF.

We love sipping our coffee and chatting with customers about which model is best for them. We’re delighted to guide you through the multipoint pairing process. Got a silly question? No such thing. We’re here to help wherever we can - and we really mean it!

You can connect with our Customer Happiness Team through this contact form, or by emailing support@aftershokz.com. We’re also available by phone at 1-888-565-2230.

Don’t feel like talking? Try searching for your issue on our website. We’ve got plenty of quick tips to get you going!





Size Chart

Step 1

PRINT SIZING TOOL

Important: make sure your printer is scaled to 100% on a standard 8.5” x 11” page.


Step 2

Cut out the measuring tool using the dotted line as a guide.


Step 3

Hold the left side (L) behind your left ear and stretch the tool across the back of your head (toward your right ear).


Step 4

If the white section of the sizing tool is touching your right ear, choose Trekz Titanium Mini.

If the the orange section of the sizing tool is touching your right ear, choose Trekz Titanium.