We have a 2-year warranty on all of our products. However, all warranty claims require you to first register your product. You will be emailed a registration code which you will use to submit a claim. If you have yet to register your product, click here.
After registering your product, click here to submit a warranty claim.
Note: We recommend you contact firstname.lastname@example.org prior to submitting a claim as we may be able to resolve your issue outside the claims process.
Our team handles warranty claims worldwide. No matter where you purchased your AfterShokz or where you currently reside, we will facilitate the handling of your claim as quickly as possible.